Please read these terms and conditions carefully before making a purchase on our website.

PAYMENT

We accept manual bank transfer and also credit card payment via  Midtrans.

PRE ORDER

Orders are processed within 2-3 business days, Monday to Friday, excluding holidays. Orders placed on weekends and holidays will be processed the next business day subject to availability.
Please note: All items are made by order please allow us to produce 7-14 working days.

SHIPPING

We provide free shipping for domestic purchases in Indonesia
You will receive a shipment confirmation email with the shipping tracking number.

RETURN POLICY

We hope you enjoy your All The Horses purchase, we are not accept return understanding that all items are made by order not a ready stock.
If you have a sizing issue please email us to discuss before place an order.
Contact: info@allthehorses.id

We ONLY exchange items if we sent the wrong items.

We do not repair/exchange/refund items that have been damaged due to general wear and tear.  We reserve the right to refuse a return if the merchandise in question does not meet our standard.

Return address : Jalan Tangkuban Perahu 2, No. 4Z Banjar Pengubengan Kangin, Kerobokan, Kuta Utara-Badung 80361, Bali

*Please note any items shipped back without information approved will NOT be our responsibility.